Contact Us

Contact Us2025-07-06T11:35:51+00:00

To contact us and for more information about our services:

head office

56 Coleridge crescent, Colnbrook, SL3 0QG, London

email
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[Monday to Friday  |  9:00 AM – 6:00 PM]

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frequently asked questions

How is sustainability and environmental responsibility ensured during demolition?2025-06-05T14:33:48+00:00

Modern companies in London apply “deconstruction” principles—buildings are dismantled carefully so that as many materials as possible are recycled or reused. This reduces waste and carbon footprint, and special techniques are used to minimize harmful emissions and protect the environment.

How long does demolition take, and how are disruptions for neighbors minimized?2025-06-05T14:33:29+00:00

The duration depends on the building’s size and complexity, as well as surrounding infrastructure. To minimize disruption, work is scheduled during less busy hours, local residents and businesses are informed in advance, and all environmental and noise regulations are strictly followed.

What are the main stages of a typical demolition project in London?2025-06-05T14:33:07+00:00
  • Site preparation and securing the area
  • Obtaining permits and notifying authorities
  • Disconnecting utilities (water, gas, electricity)
  • Survey for hazardous materials (e.g., asbestos)
  • Controlled, phased demolition of the building
  • Sorting, removal, and recycling of waste
  • Final cleaning and handover of the site
How is the safety of neighboring buildings and people ensured?2025-06-05T14:32:09+00:00

Before demolition begins, a structural survey of the building and nearby properties is conducted. Modern monitoring equipment is used to track movement and potential risks, and demolition methods are adapted as needed. The site is secured with fencing and access control, and neighboring structures are supported and protected if necessary.

What measures are taken to reduce dust, noise, and pollution during demolition?2025-06-05T14:31:49+00:00

Specialists use water sprays, dust nets, and other equipment to minimize dust. Appropriate demolition methods are chosen to limit noise, and all noise regulations are strictly followed. Waste management is a priority—materials like concrete, metal, and wood are recycled, often achieving up to 98% recycling rates. Measures are also taken to prevent the spread of hazardous substances such as asbestos and chemicals.

What permits and notifications are required for demolition in London?2025-06-05T14:31:24+00:00

In most cases, you must notify your local authority in writing under Section 80 of the Building Act 1984 at least six weeks before starting demolition. Notification is not required for internal demolition in occupied buildings, small structures under 50 cubic meters, greenhouses, sheds, and some agricultural buildings. After submitting the notification, the council will specify safety and environmental requirements.

Do I need to empty my drawers and cupboards before moving?2025-06-02T12:45:31+00:00

It depends on the contents. Drawers with clothes can usually be left as they are, but heavy items like books should be packed separately. High-value items, cash, and jewelry should always be transported personally by the owner.

Can removals companies help with storage or disposal of unwanted items?2025-06-02T12:45:09+00:00

Many removals companies offer flexible storage solutions for short or long term. They can also arrange disposal of unwanted furniture or household items, usually for an extra fee.

Are there any extra charges I should be aware of (e.g., congestion charge, parking fees)?2025-06-02T12:44:49+00:00

Yes, additional fees may apply for things like the London Congestion Charge Zone, Ultra Low Emission Zone (ULEZ), parking permits, tolls, or ferry fees. These are usually not included in the standard quote and are the customer’s responsibility.

Do removals companies in London offer packing and unpacking services?2025-06-02T12:44:24+00:00

Yes, most reputable removals companies provide packing and unpacking services, using quality materials to ensure the safety of your belongings. Some also offer packing materials for sale or rent.

What is included in a standard removals service?2025-06-02T12:43:58+00:00

A typical removals service includes loading all your items, securing and protecting your belongings during transport, disassembling and reassembling furniture if needed, and placing everything in the right rooms at your new property.

How far in advance should I book a removals company in London?2025-06-02T12:42:55+00:00

Ideally, you should contact removal companies 4–6 weeks ahead of your move, especially if you plan to move during busy periods like weekends or summer. However, some companies can accommodate last-minute bookings if their schedule allows.

How do I pay for the service and what payment methods are accepted?2025-06-02T07:25:38+00:00

Payment can be made on-site in cash, by bank transfer before the visit, or by invoice sent via email after the work is completed.

Can you provide regular maintenance?2025-06-02T07:25:18+00:00

Yes, we offer regular garden maintenance tailored to your needs and preferences.

How many workers will come to my garden?2025-06-02T07:24:56+00:00

We usually send a team of two professional gardeners to ensure fast and high-quality work.

How do you handle garden waste and debris removal?2025-06-02T07:24:34+00:00

We remove one bag of garden waste free of charge. Additional bags are available for an extra fee.

How do you handle work in bad weather?2025-06-02T07:23:34+00:00

We work in all weather conditions, but if it’s too severe and could affect the quality of service, we will reschedule at your convenience.

What areas do you cover?2025-06-02T07:21:56+00:00

We cover all areas of London, including Central and Greater London, and can also serve some outlying areas upon request.

What documents and guarantees do I receive for the service?2025-05-23T05:46:41+00:00

H&M Expert Services is a fully licensed operator. Upon request, we provide all necessary documentation—such as Waste Carrier Certificate, Waste Transfer Note, or Method Statement—ensuring your waste is removed legally and traceably.

Do I need to be present during the rubbish removal?2025-05-23T05:45:40+00:00

You don’t have to be on-site as long as you’ve arranged access and specified what needs to be removed. Our team will handle everything and notify you once the job is complete.

What happens to my waste after collection?2025-05-23T05:43:29+00:00

After collection, your waste is transported to licensed disposal or recycling centers. We strive to recycle and donate as much as possible to reduce environmental impact.

What types of waste do you collect?2025-05-23T05:40:45+00:00

H&M Expert Services removes household waste, furniture, office equipment, appliances, garden, and builders’ waste. We do not accept hazardous materials such as paints, chemicals, or asbestos.

How is the price determined and when will I know the cost?2025-05-23T05:39:23+00:00

The price depends on the volume and type of waste. Our team will assess the job on-site and provide you with a clear, upfront quote before starting—no hidden fees.

How can I book a rubbish removal service with H&M Expert Services?2025-05-23T05:37:23+00:00

You can easily book our service by phone or online through our website. We offer flexible appointment slots, including same-day service if you contact us early enough.

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